Frequently Asked Questions
Everything you need to know about bringing Tatie Lou style into your home.
What is the typical lead time for wallpaper and fabric orders?
Most of our wallpapers and fabrics are printed to order to ensure the highest quality and color consistency. Please allow 2-3 weeks for production and delivery.
Do you offer international shipping?
Yes, we ship our handcrafted home goods worldwide. Shipping costs and delivery times are calculated at checkout based on your location and order volume.
Can I order samples before committing to a full roll?
Absolutely. We highly recommend ordering samples of our wallpapers and fabrics to see the true colors and textures in your own light before placing a full order.
What is your return policy for home accessories?
We accept returns on non-custom items, such as cushions and throws, within 14 days of receipt, provided they are in their original, unused condition.
Are your products sustainably produced?
Sustainability is at the heart of Tatie Lou. We use eco-friendly inks, FSC-certified papers, and prioritize small-batch production to minimize waste and environmental impact.
How should I care for my Tatie Lou textiles?
We recommend dry cleaning for our velvet and silk cushions to maintain their vibrant colors and luxurious texture. Specific care instructions are included with each product.